The KBC Team
Management
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Noel Dalton
Position: The Boss
I’m the Boss but the client is always a bigger BOSS. -
John Lang
Vice President, Business Development
John joined KBC in 2009. Previously he spent
40 years in sales, marketing, and management
positions with some of the largest regional
building material distributors in both the
New York and Mid-Atlantic regions.John attributes his success throughout the years
to the phenomenal relationships he’s built with
his customers, suppliers, and employees.
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Jeff Schell
Chief Operating Officer
During his 37-plus-year career, Jeff has held leadership positions
in both sales and operations, touching virtually all phases of the
cabinet industry. This includes custom cabinet and countertop
fabrication, full-service cabinet and appliance distribution, as
well as two national cabinet manufacturing companies.Those experiences, his “can do” attitude, and inclusive management
style will help guide KBC through and into the future.Jeff’s passions outside the office are dominated by his family and
all that the Chesapeake Bay Region has to offer.
Designers
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Lisa Altman
Lisa has 25 years of remodeling experience and enjoys assisting
builders and remodelers in the design process. She has a degree
in Applied Arts and maintains her professional development with
continuing education programs and events designed to build on
her skill set and knowledge of subject areas essential to the
growth and success of the industry.Lisa is very detail oriented and focused on the end goal–
providing her clients with the kitchen or bath of their dreams.
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Mary Ann Blyth
Mary Ann Blyth is Columbia’s Showroom Sales & Design Consultant.
She is always eager to create spaces that are filled with warmth,
personality, and function. As someone who loves to cook, she
understands the space from both an aesthetic and functional aspect.For the past five years, Mary Ann has been a Kitchen Designer–
winning awards for both Customer Service and Top Performer for
each of those years. She is also the winner of a prestigious
National Kitchen of the Month Award.In addition to working in the kitchen and bath industry, Mary Ann
has a history in interior design. She has a great eye for trends,
colors, and keeping things timeless.
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Shelly Chavis
Shelly is dedicated to creating meaningful, well designed
spaces. Pick up a local design magazine, and you just may
see one of her beautiful kitchens or bathrooms featured.
Shelly is very much in tune with her client’s needs and loves
to watch their faces light up as their project is finally unveiled.Awards and Honors: Shelly’s 2012 Transitional Design
won 1st place on HGTV’s Bang for your Buck!
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Bob Clark
Sr. Project Estimator/Coordinator
Bob has spent the last 20 years serving the builder industry
and earning their respect. He’s built a lot of strong relationships
along the way, mainly by providing world class service. Over the
years, he’s honed many skills (Designer/Estimator/Coordinator).Brand new to KBC, Bob is responsible for managing our multi-family
projects from start to finish, ensuring that all materials and
installers are on schedule for each job.Motto: “Treat your customer the way you would want to be treated.”
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Cheryl Cutchin
Account Manager
Specializing in builder sales, Cheryl has a vast knowledge of the
building industry and the overall mechanics of building a home.
She’s been certified as a kitchen/bath designer for 27 years.Ultimate Goal: To meet each individual’s needs for style, function, and budget.
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Craig Heinrich
Craig has over 28 years of experience in the cabinetry
industry. His current focus is working with builders and
developers in the Washington, DC market. Craig stays
up-to-date with current trends and manages to always provide
his clients with the “Right Product at the Right Price.”
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Tracy McCann
Tracy’s kitchen designs are fresh, functional, and timeless with
a mix of current elements and traditional design. She considers
herself fortunate to have worked with the top architects, builders,
contractors, and clients in the MD/DC/VA area for the past several
decades and alongside her mom for many years.Client relationships are just as important to Tracy as every detail
of their project. Each client and kitchen is unique and special and
that is what makes her job so exciting and fulfilling.“When not designing, I love love running, reading, and spending time
with my two sons Nick and Chris who are amazing!!!”
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Carol Paul
Carol has been designing kitchens since 2007 and excels at cultivating relationships.
She listens very carefully to all her clients wants and needs and pays
attention to the smallest of details.We invite you to visit our Perry Hall Showroom.
Carol can help you create a very budget-friendly Dream Kitchen!!!
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Kala Rae
Kala has over 30 years experience in design–designing kitchens,
baths, basement bars, and built-ins are a true passion. Her
ability to understand the client’s needs has been key in her
success. She has designed beautiful and functional spaces for
homeowners, contractors, production builders, and custom builders alike.Maryland has been Kala’s home for over 30 years but she is a
Southern girl at heart and grew up in Texas.Quote: “Design is not just what it looks like, design is how it works!!!”
Client Care
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Fran Alexander
Fran has enjoyed a long career in customer service,
with the last 16 years being spent in Home Improvement.
She is well versed in the kitchen cabinet industry and
loves to do home projects.Some years ago, Fran installed her own kitchen.
So when you speak with her about your kitchen cabinet
order, just know you’re speaking with a PRO!
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Nikki Boyer
Nikki’s been taking care of KBC clients for the past 10 years
and is a phenomenal problem solver. Having gutted and redesigned
her own bathrooms, she understands the customer’s point of view
and strives to make their remodeling experience a positive one.Favorite Tool: The Oh-So-Versatile Putty Knife
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Wendy Goodnite
Wendy decided 2020 was her year to make a change,
and we are happy to have her here at KBC. She has had
a rewarding career in customer service, primarily because
she likes helping people.Wendy is enjoying learning the cabinet industry
and looks forward to a rewarding career with KBC.
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Betsy Haines
Betsy is a well seasoned Client Care Specialist with over 14 years of
experience with kitchen and bath cabinetry. During her tenure with
KBC, she’s been involved with everything from customer service, to
purchasing, and even installations. Needless to say, she understands
how the process works and the need to have the job completed in a
timely manner.Food For Thought: Prior to joining us, Betsy spent many years in the
food industry satisfying her first love and perfecting her culinary skills.
Come visit our showroom; you just may walk out with a tasty treat!
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Haley McHenry
Haley is driven to succeed in providing the best customer service
possible, while also coordinating deliveries to retail and non-
retail clients. She partners with our warehouse team to make sure our
delivery schedule is organized for accurate and timely delivery.
Haley has worked in the customer service industry for the last
seven years and strives to make your experience with KBC enjoyable.
